On November 29, 2016 the new system for personal use was turned on, and the old system was turned off. To enjoy a smooth transition to the new upgraded system, please be aware of the following items.
On January 9, 2017 our Bill Pay service for personal use will be upgraded. An improved user interface for Bill Pay will be integrated into our new Online Banking system. This new interface will make using the Bill Pay service easier and more efficient. Users will still be able to access the full Bill Pay site and use it in the same manner as they did in our prior system. To access the full site, select "Visit Bill Pay Site" from the "Advanced" menu. More information about the new Bill Pay user interface is available in this reference guide: Bill Pay Personal Use Reference
Online banking for business use is being rolled out based on the functionality the business currently uses. When it is time to move over to the new system, we will notify each business directly.
Many clients enjoy the convenience of using software like Quicken, QuickBooks, and Mint to help manage their finances. To assist our clients during the upgrade of our Online Banking and Mobile Banking system, we have provided conversion instructions from Intuit. Please follow these instructions on or after March 7, 2017:
Mint Conversion Information
If you need additional support for any of these product, we are also providing a link for each product's support center.
Quicken: https://www.quicken.com/support#windowsQuickBooks: https://community.intuit.com/quickbooks-onlineMint: https://www.mint.com/support
This information has been provided as a courtesy to our clients who use Quicken, QuickBooks, or Mint. We do not endorse or support the use of these products. Please direct further questions about these products to the appropriate company support center.
Question & Answer Document
Mobile Deposit Tips
How to Deposit Checks with Remote Deposit Capture (RDC)
How to Install RDC Scanner and Drivers
How to Create a New Wire Transfer from an Existing Template
How to Create a New Wire Transfer
Exporting ACH Data From Old System
How to Create a New ACH or Wire Template
How to Create an ACH Transfer from an Existing Template
How to Create a New ACH Transfer
How to Import an ACH From a File
Formatting a 5-column CSV File for ACH Import
How to Delete ACH and Wire Transactions
How to Export Transactions
Transaction Status Guide
How to Download Your Web Connect Files
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